Terms of Use

1. Agreement to Terms

These Terms of Use govern your access to and use of the LandlordnU website, API, and mobile application. By creating an account or transacting on the platform, you agree to comply with these terms.

2. Rent Escrow Rules

By depositing rent or inspection fees into the LandlordnU Escrow account, you agree to the following release conditions:

• Rent Release Triggers: Rent is locked in escrow and only released to the landlord when the tenant provides explicit consent via the app OR when physical move-in (packing in) is verified.
• Inspection Fee Release: Inspection commissions are held until the tenant is satisfied, confirmed safe, and no longer at the property site with the agent/landlord.
• Dispute Holding: In the event of a listing defect or key delivery delay, LandlordnU reserves the right to freeze escrowed payments pending dispute resolution.

3. Verification and Listing Standards

Landlords and property managers are required to submit valid Certificate of Occupancy (C of O) or Right of Occupancy (R of O) deeds for all listed assets. Listings must undergo physical audit by LandlordnU staff before becoming visible to house seekers.

4. Smart Price Regulation

To ensure fair rental pricing, LandlordnU cross-references listings with local valuer estimation reports. LandlordnU does not shut down overpriced listings, but reserves the right to label listings that deviate significantly from average rates and highlight cheaper, comparable listings nearby.

5. User Account Bans & Moderation

LandlordnU support admins maintain strict platform rules. Users who post forged documents, attempt to solicit off-platform cash transfers to bypass escrow, or neglect property defects will be permanently banned, and their active escrows frozen for refund processing.