Knowledge Base

Frequently Asked Questions

How does the rent escrow protect my money?
When you select an apartment and pay, the funds are held securely by LandlordnU. The landlord cannot access this money until you physically move in (pack in), verify the apartment condition, and grant explicit consent via the app.
Can I find monthly or quarterly rent payments?
Yes. LandlordnU supports flexible renting structures. Landlords and property managers can set monthly or 3-month payment plans, which you can easily filter for when searching in the mobile app.
What is the inspection audit report?
Before you inspect a property, a verified property manager or LandlordnU staff checks the building for electrical, plumbing, and structural defects, uploading a timestamped audit report with photos to the listing.
What documents do I need to submit to verify my property?
To list a property, you must complete personal KYC verification and submit proof of ownership documents, such as a Certificate of Occupancy (C of O) or Right of Occupancy (R of O).
How does LandlordnU regulate rental pricing?
We cross-reference property listings with average neighborhood valuer reports. If a listing is priced excessively higher than the market rate, we notify house hunters and recommend cheaper, comparable options nearby.
Can I assign a property manager to handle my listings?
Yes. You can manage properties yourself or assign a verified property manager from our marketplace to handle physical inspections, tenant inquiries, and maintenance.
What happens if I encounter a fraudulent agent?
If an agent tries to solicit payments outside the platform or submits fake deeds, flag the property in the app or submit a report on our Help Center immediately. We will lock the account, freeze pending escrows, and coordinate with authorities.
Under what conditions will LandlordnU issue a refund?
If the property you inspected physically does not match the description on the platform, or if the landlord fails to deliver access/keys, you can escalate the issue. Our support admins will investigate and issue a full refund of your escrowed rent.
How is landlord identity verified?
We conduct double-sided checks: verifying government-issued IDs, checking business registries for corporate owners, validating land documents with official registries, and performing physical site audits.

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